ROLE PROFILE: 

WINGSTOP RESTAURANTS, INC.

ROLE PROFILE OVERVIEW

ROLE LOCATION

GSC

REPORTS TO NAME

TEAM

BI & Analytics

REPORTS TO TITLE

BI & Analytics Director

ROLE PROFILE DESCRIPTION

ü FULL-TIME

ð PART-TIME

40

HOURS PER WEEK

ð CONTRACTOR

ð INTERN

ðEXEMPT

ð NON-EXEMPT

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission To Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way, of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

YOUR IMPACT

This role contributes to Wingstop’s success by collaborating with multiple departments to support data driven business decisions through building models that optimize, predict, and generates insight.

Our goal is to translate business questions into usable decision support products, visualizations & self-service tools that democratizes data across the entire Wingstop enterprise.

WHAT YOU’LL DO

Wingstop is looking for full-stack data scientists with experience in machine learning and algorithm development to join our team. This role reports to the Director, Business Intelligence & Analytics and will work closely with Finance, Operations, Marketing and others to support strategic growth initiatives. 

The ideal candidate will have mathematical and statistical expertise, along with natural curiosity and a creative mind. While mining, interpreting, and cleaning our data, this team member will need to understand the business questions and objectives, ask questions, connect the dots, and uncover hidden opportunities for realizing the data’s full potential. As part of our team, the data scientist will build and enhance models that specialize in optimization and prediction.

Key Responsibilities:

• Collaboration and Communication:
  • Work closely with stakeholders to understand business objectives and requirements.
  • Collaborate with other data scientists, analysts, and team members to drive data initiatives.
• Data Cleaning and Preprocessing:
  • Clean, preprocess, and validate data for accuracy and completeness.
  • Collaborate with data engineers to ensure data quality and integrity.
• Data Analysis and Interpretation:
  • Analyze large datasets to identify trends, patterns, and insights.
  • Develop and implement statistical models for predictive and prescriptive analysis.
  • Interpret complex data sets and communicate findings to both technical and non-technical stakeholders.
• Model Building, Optimization and Monitoring:
  • Design, implement, and deploy machine learning models for various business applications.
  • Collaborate with cross-functional teams to integrate machine learning models into existing systems.
  • Optimize models to ensure accuracy is within bounds, improve model performance and fine-tuning
  • Monitor and alert relevant teams to key metrics and KPI’s.
• Data Visualization and Story Telling:
  • Wireframe and create clear and compelling visualizations to communicate data-driven insights.
  • Utilize tools such as Power BI or others to present data in a user-friendly manner.

Experience/Qualifications:

• Experience leveraging various forms of data modeling (conceptual, logical, physical).
• Ideal: Experience with building and tuning time series forecasting ML algorithms 
• Ideal: Experience in natural language processing (NLP) is a plus.

• Ideal: Understanding of Master Data Management principles, architectures, and patterns.

• BS or Masters with concentration in quantitative discipline - Stats, Math, Comp Sci, Engineering, Econ, Quantitative Social Science or similar discipline.
• Certification in data science or analytics (e.g., Certified Analytics Professional, SnowPro Certified Advanced Data Scientist)
• Minimum 2 years of industry experience applying data science techniques and toolsets to solve practical problems. 

WHO YOU ARE

HUMBLE: You feel there is always opportunity to further your personal and professional growth. 

HUNGRY: You have a fire in you to keep pursuing excellence, particularly in a fast-paced, dynamic environment. 

SMART: You have a high degree of emotional intelligence and a thirst for knowledge. You have the aptitude to work both independently and collaboratively, the talent to apply sound, strategic thinking and analysis to address a variety of business circumstances, and the capability to produce high-quality, detail-oriented work within a fast-paced environment. 

SERVICE-MINDED: You consider others at every turn by exercising your responsibilities in an energetic, proactive and organized way. 

ENTREPRENEURIAL: You work with an owner’s mentality when collaborating cross-functionally as you manage multiple concurrent projects from inception through execution.

A DAY IN THE LIFE

• So, what does ‘all in a day’s work’ look like to a Wing Expert in this role? Your day could shape up somewhat like this:

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.